Our refund policy is “Doorstep Checking“. Please note that all items/ products must be checked while receiving as orders once delivered are non-refundable or exchangeable irrespective of the mode of payment except the cases in which Tawaqqo shipped the incorrect item.
However, if your order has arrived damaged or defective, you can raise your concerns by reaching out to us at the time of delivery on 0333-2987295. The refund will reach you in 15 working days.
-The vegetables are weighed before being peeled and chopped.
-All vegetables (pre-cut) except leafy ones are washed before being packed.