Tawaqqo: Fresh Meat Delivery in Karachi - Frequently Asked Questions
1. How do I place my order?
You can place your order through:
Our Website: Visit www.tawaqqo.com and browse our complete selection of fresh beef, mutton, chicken, veal, and fish
Phone Order: Call us directly at 0333 2987295
Whatsapp Order: Message us at 0334 8210348
2. Which areas in Karachi do you deliver to?
We currently deliver fresh meat across most areas of Karachi, including DHA, Clifton, Gulshan, Bahadurabad, PECHS, Nazimabad, North Nazimabad, and other major localities.
3. What are your delivery timings?
We offer next-day delivery slots. Our delivery hours are typically from 11:00 AM to 8:00 PM. Orders placed before 11:00 AM are eligible for same-day delivery.
4. Is there a minimum order amount for delivery?
Yes, we have a minimum order requirement to ensure the quality and viability of our delivery service. Please check our website for current minimum order details.
5. What are your delivery charges?
We have fixed delivery charges within our standard delivery range. For areas outside our primary delivery zone, charges may vary. We also offer FREE delivery on all orders above a specific amount threshold.
6. Is your meat really fresh or frozen?
This is our core promise: We deliver 100% fresh meat, never frozen. Our chicken, beef, mutton, veal, and fish are sourced daily, packed hygienically, and delivered fresh to your doorstep.
7. Why are your specialty cuts better than traditional meat shops?
Traditional shops offer limited, generic cuts. Our specialty cuts (like Karahi Cut, Biryani Cut, Boneless Cubes, Steak Cuts) are prepared by expert butchers to save you time and ensure perfect results for specific dishes. You get exactly what you need for your recipe.
8. Why do meat prices on your website fluctuate?
Meat prices in Karachi are subject to market rates. We update our prices regularly to reflect the current beef price in Karachi, mutton price in Karachi, and chicken price in Karachi. What you see is today's actual market rate.
9. What payment methods do you accept?
We accept cash on delivery (most popular), as well as online payments via credit/debit cards, mobile wallets, and bank transfers for a contactless experience.
10. Do you offer any discounts?
Yes! We regularly run promotions and offer first-order discounts. Subscribe to our newsletter and follow us on social media to stay updated.
11. How should I handle and store the meat when it arrives?
Upon delivery, immediately refrigerate fresh meat at 0-4°C and consume within 1-2 days for optimal freshness. For longer storage, you can freeze it. Frozen products should be kept at -18°C until ready to use.
12. What is your return or refund policy?
To ensure the highest quality and freshness, we follow a strict doorstep checking policy. Customers must inspect their order at the time of delivery while our delivery rider is present. Once the delivery is accepted, orders cannot be returned or refunded due to the perishable nature of fresh meat.
13. Can I modify or cancel my order?
You can modify or cancel your order before it enters the processing stage. Please contact our customer support team as soon as possible. Once processing has begun, we cannot guarantee changes as your meat is being specially prepared for you.
14. How do I contact customer support?
You can reach us via:
UAN: 0333 2987295
Whatsapp: 0334 8210348
Email: hello@tawaqqo.com
15. Do you offer bone-in and boneless options?
Yes! We offer extensive options for both. From bone-in chicken leg pieces to boneless chicken breast fillets, and from bone-in mutton chops to boneless beef cubes, you can choose based on your recipe requirements.
16. What are your most popular beef products in Karachi?
Our Beef Qeema (mince), Beef Steak Cuts, Beef Boneless cubes, and Chapli Kabab Qeema are extremely popular across Karachi. We also specialize in hard-to-find cuts like Beef Tenderloin and Ribeye Steak.
17. Do you provide B2B meat supply services?
Absolutely. We offer comprehensive B2B meat supply solutions for:
- Restaurants, Hotels, and Caterers
- Cafes and Food Chains
- Offices and Corporate Kitchens
- Schools and Educational Institutions
- Hostels and Residential Facilities
Our B2B services include regular supply contracts, customized cuts, competitive wholesale pricing, and flexible delivery schedules.
18. How do I place a bulk order or inquire about B2B services?
For bulk event orders and B2B inquiries, please contact our dedicated wholesale team:
Email: hello@tawaqqo.com
Phone: 0333 2987295
19. Are your marinade products made fresh?
Yes, our marinades are prepared fresh using quality ingredients and spices.
20. What makes Tawaqqo different from traditional butcher shops?
Unlike traditional meat shops, Tawaqqo offers:
- Hygienically packed
- Specialty cuts for specific dishes
- Online ordering convenience
21. What is the 1 kg beef price in Karachi today?
Beef prices change based on market conditions. For the latest 1 kg beef price in Karachi, please visit our website for real-time pricing.
22. What is the 1 kg chicken price in Karachi today?
Chicken prices fluctuate daily. The current chicken price in Karachi today is always updated on our website for customer transparency.
23. What is the mutton price in Karachi today?
Mutton prices depend on cut and quality. You can check the latest mutton price in Karachi today online before placing your order.
24. I have a business proposal for Tawaqqo. How do I submit it?
We welcome innovative business ideas and partnerships. Please email your detailed proposal to hello@tawaqqo.com with "Business Proposal" in the subject line. Include all necessary details, and our team will review it. If your proposal aligns with our vision, we'll contact you for further discussion.
25. I applied a coupon code to my order, but the discount is not being applied. What should I do?
If your discount isn't being applied correctly, please:
- Ensure the coupon code is valid and not expired
- Check if the coupon applies to all items in your cart (some codes are category-specific)
- Verify that your order meets the minimum amount requirement for the coupon
If issues persist, please contact our customer care team at 0333 2987295 for immediate assistance.
26. What is the difference between gross weight and net weight?
At Tawaqqo, we believe in complete transparency:
- Net Weight: This is the actual weight of the cleaned, ready-to-cook meat you receive after all processing (deboning, skin removal, cleaning, etc.).
- Gross Weight: This includes the total weight before processing (with bones, skin, and other inedible parts).
- For example, to deliver 500g of cleaned White Pomfret fillets, we start with approximately 800g of whole fish. All weights listed on our website are NET WEIGHTS
27. I received an incomplete order. What should I do?
We sincerely apologize for this inconvenience. Please contact our customer care team immediately at 0333 2987295. We will address the issue right away. Due to our doorstep checking policy, it's crucial to report any discrepancies during delivery acceptance.